Restore Serve Restoration

This company and specifically, Orlando, is great to work with. I was beside myself when I realized we had water in our house. Orlando came out on a Sunday night, stayed until midnight setting up equipment, and was incredibly courteous and thorough. He kept me informed every step of the way, and was very thoughtful in trying to make the whole process less "painful". His attention to detail, his care in helping me get the house clean, and all of his kindness and consideration was much appreciated!

Orlando (see attached photo) was the team lead during the restoration our house needed. We had a leak affecting multiple rooms, floor types, and some drywall. They quoted me a reasonable timeframe and price, and were prompt, professional, and excellent at communication throughout the 3 day project. Above all of that, Orlando took the time to help teach me important info about my house, as well as what they were doing to fix the water damage. This left me feeling very comforted during a stressful time. Could not recommend Restore Serve highly enough based on this experience.

Marco came out to do the initial estimate and took the time to clearly explain what work needed to be done. He was very professional, truly listened to my needs and concerns, and showed real empathy throughout the process. The final cost was very close to the estimate, which I really appreciated. Orlando and his crew completed the work and went above and beyond. He made every effort to save as much of the flooring as possible to help reduce reconstruction costs and worked efficiently to restore my home as quickly as he could. Everyone involved was extremely professional, and the quality of work was excellent. They truly care and are willing to go the extra mile for their clients. I am highly impressed and would absolutely recommend Restore Serve to anyone.

A flooded house is just awful, but Caleb made it the most pleasant experience possible. Not only is he extremely knowledgeable, his customer service skills are rare in this day and age. They took so much care in moving all my things, they even thought to relocate all of my coffee needs to one place, including plugging in the coffee machine so everything was ready for me when I needed it most. Waking up and not having to search for my creamers and sweetening packs meant more than they probably know. I cried tears of happiness for the first time since this all started.

Caleb was great! Dried out our office quickly and efficiently. He did a good job of answering all our questions and explaining everything in detail, great customer service skills. Amazing experience with this company overall would highly recommend using them!