Rhode Runner Homes

For my first time working with a contractor- Rhode Runner Homes was a great choice! Rob and his team were professional, communicative, and informative from start to finish. Rob checked the progress of my bathroom, provided weekly updates and next steps. When I was out of the country, Rob continued to communicate. When an issue arose, Rob told me immediately and resolved the problem. My bathroom was completed as scheduled. After usage, a minor plumbing problem occurred, Rob was responsive and had his team out quickly to fix the issue. I would definitely recommend Rhode Runner Homes and would work with them again. I am very happy with the outcome of my bathroom. Thank you Rob and team!

Rob just completed for me a bathroom expansion and total remodel. While it took a lot longer than expected due to my travel schedule and some buffoons he had on crew (since replaced!) Rob was a man of his word and stuck by addressing and fixing all issues that came up. I think it's important for any client to be around to periodically check on progress and ask questions. Rob promptly answered all of my many texts and calls, no matter time or day. If I questioned a reply or challenged what his guys did or didn't do, he personally came out to discuss and correct. I appreciated his integrity and follow through.

We hired Rhode Runner Homes for two projects in our house: addition of a closet in our bonus room, and complete finishing of basement. Rob was great to work with and very communicative throughout the process. We were out of town during the majority of the basement work and we were given daily updates which was much appreciated. We are so happy with the quality of the work completed and would highly recommend Rhode Runners for any renovations (big or small)!

Unfortunately, I had a bad enough experience with this company I had a legal consultation to determine what recourse I have. And I may proceed with civil litigation or a small claim. Rob Fleury is prone to anger, as another reviewer noted. He does not follow his own contract. And how he operates in some regards is at best, shady and questionable. I never had a chance to approve of a change order, which added considerable money to the original work order. The unexpected cost caused me to have to go into debt to cover the cost I didn't approve of before the work was done. When I tried to discuss the matter with Rob, he ignored his own contract and made threats to put a lien on my unit so I could not sell it. He would not speak rationally or professionally and was impossible to deal with.

Words cannot express the horrible experience we endured with this company and this owner Rob Fleury. This man has zero experience in both this profession as well as basic human decency which was demonstrated by the rude and threatening manner he consistently spoke to my sister (the client). First off, whatever time frame he gives you, plan on it lasting at least twice as long. Half his crew are like him and don’t know what they are doing so they do things incorrectly, then the other half have to waste additional time fixing their mistakes. However Rob will of course blame the client for any delays that occur. On what should have been the last day of this project, he sent 2 members of his crew first thing in the morning completely unprepared. They had zero tools with them, no ladder to reac