Richmond Decorating Center

Robin M. is THE BEST. Professional, talented, kind, conscientious, ..... we cannot say enough POSITIVE things about Robin and her work. We HIGHLY recommend Robin's work - - she is a delight to work with....creative, just a delight. We are thrilled with everything she has helped us with - - THANK YOU Robin! We feel so fortunate that Robin was willing to work with us, and she transformed our real estate purchase into a gorgeous and warm HOME.

I am thoroughly impressed with the professionalism and great customer service provided by your company. From start to finish, I felt valued as a customer which is rare now and days. Jennifer BLanton was my sales consultant and is well versed and eager to provide top service ! She updated me throughout the entire process and provided me with various options to meet my needs. The installers did a wonderful job on my floor installation and were professional and top notch. I am a repeat customer and would recommend Richmond Decorating to any of my loved ones. Thanks for your superior and professional service and products!

Jennifer was outstanding.....we visited several times and she helped us to make the final decision on our carpet choice, and then assisted us with stair runner choices. Lee came to our home to measure, and his input as to our final decision was also valuable. The installation went very smoothly, and Richmond Decorating worked along with us to set up our desired installation date. We will definitely return to Richmond Decorating in the future for any other flooring needs!

Richmond Decorating in Glen Allen came to my rescue after a horrific flooring experience with another company. I called Richmond Decorating on a Monday and spoke with Jennifer. I explained due to confusion on whether solid wood could be glued down to concrete, I was left with no floors in 2 rooms. Jennifer immediately jumped into action to get the ball rolling to rectify the situation. Tuesday morning I received a call from Lee asking if it was ok for him to come in the afternoon to measure in addition to bringing samples to choose from. By Thursday I had a quote and the floors were ordered. The wood came in on Monday and were installed Wednesday! Ottam the installer was very meticulous, neat and took great pride in his work. Start to finish was 2 weeks and I couldn’t have been happier.

We purchased carpet for the second floor of our home. Jennifer was helpful in the selection as well as stayed in contact during the process. Lee was a true professional during the measurement process. But the best part were the 2 installers. They arrived as scheduled, went right to work, and finished in 1 day. They were diligent, efficient and the carpet looks great. They asked before they left if they had put the few furniture pieces back where they were, and assisted with some minor changes. They stayed on-site and on target. Thank you so much for an excellent experience!!