Rissco Fabrication

Rissco was subcontracted through Cote Construction to fix my counter top. They confirmed and committed to the job and never showed. The project manager from Cote construction called and emailed Rissco but all replies stopped. This is a pretty lousy thing to do to me as the customer, and to Cote Construction, who has a stellar reputation. If communication resumes and the counter gets fixed I would gladly reconsider this review.

RISSCO did a fabulous job installing new countertops in our kitchen. Liz in the sales and estimates department was knowledgeable, professional, and patient in explaining options and in writing up the estimate. She did an excellent job of communicating by phone and e-mail, and in advocating for us with Dupont, the manufacturer, when there was a problem with the new Corian color we had picked for our counter. The gray "stardust" pattern, a new color by Dupont, had a directional aspect to it like the weave of a carpet, which Dupont did not explain to RISSCO. When it was installed, the two pieces of the counter at the seam did not match up well. Liz helped us resolve the problem with Dupont, and the installers from RISSCO came back and re-installed a section of the counter at no cost to us. Do

So happy we went with Rissco. Love my quartz counters. They have so much to choose from ,not too long of a wait for installation. Their prices are good too. I compared with other well known local stores and Risscos prices were way better.