River City Heating and Air

Our recent experience with River City Heating & Air was nothing short of excellent. They responded quickly and were great to communicate with towards working with our schedule. Strongly recommend.

River City Heating and Air is always on-time, professional, and communicative on that status of our HVAC units. If I have specific questions during a visit my technician Brian is super helpful and walks through any inquiries. We will continue to work with them for all of our HVAC needs!

I've been a River City customer for nearly 10 years and I've never been disappointed. I've enjoyed great service and reasonable prices. I especially like Danny as my regular technician. He's always friendly, helpful and knowledgeable.

This review is strictly based on my experience in the lack of communication and customer service with this company as no work was performed. During the most recent snow/ice storm I requested service. in the area most people are dealing with icy roads/driveways due to freezing temperatures and lack of supplies. This company refused to pull in my driveway in their VAN. I made arrangements for them to park in my neighbors plowed yard the next day they refused to walk on the ice to service my home. The tech guy waited in his van for about 15 minutes then left no call or anything. I tried calling back 3 separate times no answer when I finally called from my husband’s number someone magically answered. While I’m not at liberty to put anyone’s safety at risk if this is an issue that you have

Only my goodness. What a great company! Our heat pump quit working last month and my Home Warranty company sent River City Heating & Air to work on it. Technician Danny troubleshot it, identified the bad part, and notified the warranty company. We discovered that the part for my very old system was no longer available and I would be getting a brand new system. I am a "research it" guy and a "details" guy so I researched heat pump brands and options. Ute was my main POC in the office and she was phenomenal! She answered all of my dozens of questions, always returned my calls quickly, and obviously has many, many years of experience and knowledge in this trade. She also made calls to the home warranty company and made sure I got the system that we (Ute and I) wanted. Lee, Q, and Rya