RJ WALKER CO

Absolutely horrible customer service dealing with delivery service, and when I called to reschedule a delivery I was told in so many words to “stop crying to the salesman”. I did try to call and make this aware to management, and despite the efforts of good people that work there, upper management refused to call me for about a month now, to even utter an apology despite my business with them for over 30 years, including current business. It’s sad that an employee could ruin a business relationship, and even worse no one cared to reach out to keep my current business. Business is hard enough now-a-days without being disrespected for simply giving someone that business.

Not very business to business friendly. They would not take a credit card over the phone. Then I offered to wire the money to them and they refused that as well.

Ordered and paid for a bathroom faucet .Not in stock. Told they would have it in three days. Never came in until 2 weeks later. When I went to get it they charged me a 26.00 shipping charge which was never discussed. I have purchased many items from them in the past never had this ha

I had a bad experience with this company. I ordered a boiler, but they got the order wrong. When I tried to fix the issue, their customer service was terrible — they didn’t offer any solution and didn’t seem interested in helping at all. I won’t be buying from them again and I don’t recommend this company.

Absolutely wonderful customer service. Answered all our questions and price was very reasonable. Will definitely be returning!!