RMC Mechanical Contractors Inc.

We bought a home in the area several Years ago. Several issues came up and we were in a pinch several times. While RMC may not always be the first to be available, you’ll quickly realize it’s because they are great at their job. We have had a great experience with them servicing our A/C and even our oil burner.

I have used RMC for over ten years and can share that they have always been responsible, personable and professional. From the front desk being extremely helpful, to the techs that accomplished the work all the way up to the owner, I have always received the customer service that I thought no longer existed in the service businesses. I highly recommend RMC.

Robert was FANTASTIC! He came on the same day I called, was there right in the window he promised and better than all of that he fixed my 40 year old AC system with one part and in a short 30 minutes our house was cooling down again on one of the hottest days of the year! I would recommend them to anyone! Robert didn't try to upsell us on a new unit, knowing we weren't trying to spend that kind of money right now. He was clean, professional and took great care of us! If you ever need someone to repair or replace your HVAC he's the one to use!

I installed a mini split myself, had them "fire it up". They were very professional, seemed to really want to do a good job and did. I even left a message for the owner as to how pleased I was with the install. Gave their name to my two best friends, they were also happy with the work.

Encourage had to come back multiple times because the original technicians could not properly fix the problem. As a result I was charged excessively for parts and labor. I.have sent them payments as I am able, however funds are limited due to disability. I’ve tried to get them to work with me and got nowhere. I have now received a court summons. If they would not have gouged the bill in the beginning and worked with my, it would have not escalated to this point. Customer service has been not friendly to work with. I’ve asked to speak to the owner and never received a call. If they had fixed it correctly the first time it would not have escalated to this. Apparently not all of the technicians are as skilled as others.