Robert Dancause & Sons Inc

Canandaigua, NY · Heating contractor

Rating
3.9/5
★★★★☆ 3.9
Reviews
12
Rank in Canandaigua
#33
of 58 home service pros
City Percentile
28%
rating percentile
Address
Robert Dancause & Sons Inc, 3412 Co Rd 18, Canandaigua, NY 14424
Phone
(585) 526-6775
Status
Open · Closes 4:30 PM

Robert Dancause & Sons Inc is a home service pro located in Canandaigua, NY. It is one of 58 home service pros listed in Canandaigua. Its 3.9-star rating is slightly below the Canandaigua city average of 4.2 stars.

Hours

Saturday7 AM–4 PM

Customer Reviews

★☆☆☆☆ 1.0 Vee Gardner · Feb 2026

I've had Dancause for Furnace maintenance & repair for several years. But it had been some time since I had called for service. The older Dancause(s) had retired & when I called, a young man came. He was there on Sunday & came back on Monday. Also, he never told me his name, & didn't let me ask questions (said he couldn't talk & work at the same time). I always had a good relationship with the Dancauses. I've always asked questions (I live alone & if I can do something myself, I'd rather). So I thought I'd ask my questions when he was done. But he walked out the door (I tho't he was just taking his tools to his truck). But he left. He never left any paperwork. I never got a receipt for the $600 that I paid for a new motor. He never told me what had been wrong with the furnace - besides t

★★★★★ 5.0 Darren Pollen · Nov 2025

I'd give 10 stars if I could. Dave was incredible. Next day service call to fix my furnace. I moved to Arizona and we're in the process of selling the house, and the furnace quit working. Dave took a look and found a leaf stuck in the intake vent. Once removed the furnace was up and running! Very happy with the quick service and the help!

★★☆☆☆ 2.0 Ellen L. Gans · Jun 2024

Our tenant called Robert Dancause and Sons company explained what was wrong and an appointment was made to check air conditioning as it was not cooling the townhouse. The air conditioner was extremely dirty, pictures were provided by the workman. Out tenant was charged $85.20 for a service call, not on a weekend or holiday, which was not applied to the work, $405. 02 for CLEANING the unit, plus $50.00 for 1/2 lb of coolant, and $34.12 for tax. The labor balance was $80 per hour per man! After our tenant questioned why he was charged for two men the technician removed $80.00 from the bill. We, and our tenant were surprised by the two men coming out for a service call. We called the company and asked why the second person was needed. The owner replied so we can work twice as fast. It was a

★★★★★ 5.0 Linda Gilbert · Oct 2024

I called and they were here in about 20 minutes they fixed the problem and it's very cozy now. We have been a customer of Dancause & Sons. We were treated with respect and he explained everything to us I would recommend them to anyone who needs a furnace problems.

★★★★★ 5.0 Tom Ditzel · Aug 2021

I was referred to this contractor after another contractor told me my 4 year old a/c system had several issues but primarily was lacking refrigerant and needed replacement. I called Steve Dancause who was very nice on the phone and said he would look at my system later in the day. He was there in a couple hours, reinstalled some parts removed by the last guy and found that my problem was only the thermostat. Based on my experience today, I will be using Robert Dancause & Sons for all my future HVAC needs.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Heating contractor

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This listing is informational. Contact the business directly to verify credentials, services, and availability.