Rocket Rooter Septic and Plumbing

These did a wonderful job. I called them on Friday. They were here Monday. Very professional very polite I think it’s a very reasonable cost these guys had a hard time getting my septic tank lid off, but they worked hard real real hard and finally got it off. It looked like nobody had done it before so thank you guys and I will call you again 10 out of 10.

Yesterday I contacted Doug. I was having issues with my septic backing up. Due to hurricane Ian he could not send anyone out. He was helpful over the phone for some things to do and set an appointment for today. The crew showed up early!! Really nice couple of young men. Got right to work. Within an hour they had completed pumping out my espy tank and cleaned the filter! Very professional crew! Thanks Doug!! I highly recommend these folks if you have plumbing needs, especially septic, since that is the only service have used so far.

Called last Friday for an appointment for Monday @ 9:00. Sit and waited till 9:20 called them and ask why the hadn’t arrived. Told me in a matter of fact way. That he was in Leesburg and it would be maybe between 10 to 12? 😡. Don’t trust anyone that don’t keep their word! I canceled the appointment and called A1. Will never call these folks again. Just bad faith and word is absolutely worthless. Do yourself a favor and don’t click on the first listing for septic services. 😡

I'm not much on posting reviews, but a month or so ago I was having a septic issue, so I checked around, made a few calls, then I called Doug at Rocket Rooter Plumbing....he said tomorrow or maybe he can get his tech to me later in the afternoon. .. Great, Jason (i believe his name was) showed up a couple hours later and went right to work. To make a Long story short....it wasn't an easy job as my septic was under my stone landscaping and poured concrete edging..... but this gentleman did a fine job, he worked through the obstacles and we decided to put risers in... beautiful job... I can't be more impressed. Call Doug at ROCKET ROOTER PLUMBING and I think you will be happy you did.

Very customer friendly and helpful with advice! Second time using them and glad I can rely on them to service my house.