Rogue Flooring | Medford, Oregon

These guys are the best! Great selection in stock, as well as probably one of the biggest varieties in the valley. As a licensed general contractor and flooring installer, I absolutely go here first and send my clients to.

DO NOT USE THIS COMPANY. The sales people at the store are friendly and seem to know their products but the people they hired to install my laminate flooring were HORRIBLE. For starters they needed to remove my dish washer but said they did not see a way to remove it. I insisted it could be removed, they finally figured it out, then put it back and it didn't work after that, finally figured that out without the help of the installers, they weren't sure how to remove the old wood flooring around the fire place, either. They left gaps and things were not flush with the floor or stairs. BUT the worst part was I had wood laminate put on my stairs and they did not know how to finish the product---the edges. I had to complain on numerous occasions and finally different men came out to corr

I’m so saddened to feel it necessary to write this review. I am so disappointed with my experience with this company. They completed a job for us a year and a half ago. The contractor was inappropriate and difficult to work with. He had to come back a couple times because the LVP he had installed was popping off the stairs (turns out he had installed it incorrectly). We decided we didn’t want to work with this contractor anymore, so we called Rogue flooring to try to get someone different to fix the mis-installed product. Multiple times I was told the owner would call me and he either didn’t call, or called and didn’t follow through, telling me he forgot about me at one point. I spoke with the wife several times as well, at one point assuring me I would get a call back that day after mul

I was originally quite happy. About a year after installation, I noticed an area of about 4 square feet that looked like it had been worn down for twenty years. I called three times and left messages for sean. He never returned my calls. Finally, on the fourth call, he picked up the phone and I explained the problem. He explained that with this kind of rug that was not uncommon. I would have appreciated knowing that at the time that I bought the carpet, as I might have bought a different type of carpeting. He told me it could be temporarily repaired by having it steam cleaned and said that he would be in touch with someone to perform that. It is about three weeks later, and I have still not heard from sean or a contractor. The post purchase service of this company is horrendous.

Was in a bad spot and was struggling with getting mine and my daughters Home fixed up and this business helped me with no ? Asked. Awesome people awesome business