Rona Restoration Water and Smoke

After I discovered a leak in my upstairs bathroom that caused water damage to the lower levels of my home, I contacted my insurance company, who provided me with a list of restoration companies. I reached out to Rona Restoration Water and Smoke, and from the very first call, the team was responsive and helpful. Oliver quickly set up an appointment to assess the water damage and start the mitigation process. The crew arrived promptly, removed all affected drywall, and began drying out the area with their professional-grade fans and dehumidifiers. It took just a few days to get everything completely dry. Once the drying was finished, Tanner came by to take measurements and get the restoration work started. Even though it was a busy season for restoration work, the team always kept me updated

My elderly parents had a water leak in their bathroom that led to a lot of water damage and required a complete restoration. Tanner arrived quickly to check the moisture levels and find all the spots that needed attention. He was very patient and respectful, taking the time to clearly explain every step of the process to my mother, which helped her feel at ease. Thanks to his expertise and use of quality drying equipment, we were able to get the repairs done fast and efficiently. The whole experience was handled professionally, and we are grateful for the excellent water damage restoration work. We would definitely call again if we need help in the future.

I had water damage at my house after a tub leak, and i just wanted to share how impressed i am with the water damage restoration team. On the same day i called, they finished the mitigation and took care of all the communication with my insurance company, making the whole process much less stressful for me. As a single homeowner, i felt really confident in their skills and the guidance they provided throughout the repairs. It was great to see so many women on their crew, which made me feel comfortable and empowered during a situation i didn’t know much about. tanner and oliver were both very patient with my busy schedule, my kids, and even my dogs. they have been flexible, always quick to answer calls or texts, and truly friendly and willing to help with any questions i had. i really appre

I highly recommend this water damage restoration company for their excellent work in handling mold remediation in several areas of my home. I was referred to them by someone who had used their services before and spoke very highly of their team. Tanner provided a clear and detailed plan for how the mold removal would be done and took the time to answer all my questions about the process. Throughout the job, Tanner kept me updated with progress reports and photos, which really helped put my mind at ease. The team was extremely careful and respectful of my home, making sure to cover and protect all the furniture and safely cordon off the affected areas. They removed and protected bathroom fixtures, carefully demolished damaged walls and tiles, and thoroughly cleaned and disinfected all the m

After experiencing serious water damage in our home, we needed to have all of our floors replaced. The team did an excellent job with the restoration the first time, but it turned out that the flooring materials had a hidden issue that only became clear after installation. Even though this meant we had to go through the process again, everything was handled smoothly. Rona Restoration Water and Smoke worked directly with the suppliers, and Oliver and Tanner took care of the removal and new installation with care and skill. Although moving out again was not easy, the team made the whole water damage repair process as stress-free as possible. The end result was perfect, and we really appreciated their dedication and professionalism.