Roto-Rooter Plumbers

I’ve been using these guys for about four years, and they are hands-down a five-star company. They usually get me scheduled the same day, and everyone—from the front office to the technicians—is professional, friendly, and knowledgeable. The work is always done fast and done right. I recently met the owner, and it makes complete sense why this company is so well run. Highly recommend!

Sam and Santiago from Roto-Rooter of Albuquerque did an EXCELLENT job for me! They arrived at my home EARLY, and were locating my broken water line. I was quoted a price, and after I agreed they started immediately. They had the repair done EXPEDITIOUSLY!

I called roto-rooter because of a plugged toilet water line & asked for the costs involved to send out a repairman. I gave the lady who answered the phone my complete address, including my city's street section designation: NE. SE. SW, NW. She evidently didn't hear me or wasn't listening & asked for the street designation again. I told her I had already given that info but repeated it anyways. She accused me of being rude & hung up the phone on me. This employee has no idea what good customer service is & should not be involved with the public. By her attitude, she represents her company in a very negative way.

When I had a water main break, I called 4+ plumbers Monday morning at 8AM. Roto-rooters not only answered and got there to provide an estimate but David and Elijah were able to start work finding the connection point to the house right away. Both of them were phenomenal and worked tirelessly to get us water by mid-afternoon Wednesday and left the yard better than it was when they originally showed up. David was great at answering all of my questions about the process and durability as well.

The service tech arrived quick and completed the task (clear sewer back) quickly. Which was good, because we were leaving NM that day.