Roto-Rooter Plumbing, Drains & Water Cleanup

Had a clogging emergency with overflow the night before. At crack of dawn, called Rotor Rooter and they immediately returned my call to set up an appointment for the same morning for 9:30, and showed up at exactly 9:30. The technician was very courteous, friendly, and immediately assest the issue. He reassured me everything was going to be okay, and within 15 minutes began working the issue. Fast forward, an hour or little more later, he was done. He explained issue and how it was repaired. He also explained the work guaranteeand and darn good price. We're DEFINITELY calling them again for any future issues. Let's just hope it won't be anytime time soon!

My 80-year-old mother's water would not drain, which has happened before. We know it's due to roots invading the pipes to the septic tank. We called a well-known plumber in Weatherford who was quite rude. He did get the water to drain, but as soon as he quit and charged us $260. It lasted only a day, and then he had his assistant return two days later. He, also, quit as soon as he got it to drain again and charged another $260.We then called another popular plumber who was nicer and had apparently trained under the first guy. He had his assistant work on it for about 15 minutes, but he did not get it to drain. He said it was roots and charged $200. He said it needed to be looked at with a camera, which he could do for another $300.We called Roto-Rooter, and they came the next day. The youn

Appointment was easy to schedule, he showed up quickly — same day. He unclogged our toilet and ran the camera to tell us why the clog happens frequently. Didn’t try to add mow services or price gouge. I knew what price range it should have been in and I felt it was fair. I will use them again.

Your employee that turned up to do my water heater is definitely an asset to your company absolute pleasure to work with. Did the job in a couple of hours and unblock my drain that’s been blocked for 20 years plus I’ve had five other companies around here to do that and no one could do it he did it in about 30 minutes. We would definitely definitely recommend this company to anybody looking to have any plumbing, etc. work done. and I have actually talked to him about doing some other work, but I will reschedule when I’ve got another day off, One of the questions further down ask about the price the price is irrelevant as long as the job gets done properly..

OUTRAGEOUS CHARGES A plumber arrived at 12:00 PM to clear a clogged front drain and quoted $345 for the job. Around 1:45PM, he told me the clog was cleared but claimed there was a separate issue in the back yard—a PVC pipe had come apart and was leaking into the yard. He then said the new quote was $2,750. I was shocked. He told me I didn’t have to use him for the repair, but then stated I already owed $600—even though the original quote for snaking the drain was $345. I’m still not sure how that number jumped to $600. At that point, I felt trapped and pressured, so I agreed. He provided this new quote without digging or even inspecting the pipe. Close to 2pm he went and dug in wet /soft mud approximately 2ft deep in about 30min and told me he needed to go to Home Depot to get a 2-inch