Roto-Rooter Plumbing & Water Cleanup

I would like to highly recommend Alexander from Roto-Rooter. He replaced my water heater in a very professional, efficient, and organized manner. From the beginning, he clearly explained the process, answered all my questions, and made sure everything was working perfectly before finishing the job. His experience, attention to detail, and commitment to quality were evident. He was also punctual, respectful, and left the work area clean. I would definitely request his services again and highly recommend him.

The technician showed up an hour after the service window. He seemed out of it? Or on something? Slow and slurred speech, said “sorry…. I got lost”. Then quoted me $875 for simple drain snake. When I refused the price, he asked “what would you be willing to pay?” I gave him my price, but he couldn’t get hold of manager to confirm the price. Ended up leaving. Waste of my time. Would not recommend using this service in Arlington area.

Had sewage coming from a hole in the basement. Quick response from roto rooter on a Sunday. Micheal came out. He was quick to diagnosis the issue and had it solved and my bathrooms up in running within a few hours. Will definitely be using them again in the future when needed.

Alexander is wonderful! He is very knowledgeable and was very helpful. He was thorough when answering all our questions which enabled us to make the best decision. The appointment was related to preventative/maintenance treatments and we did not require any service at this time, however, I would not hesitate to utilize this company and Alexander in the future if necessary.

Alexander did a great job getting our water hot again. He had the parts in the van for most the work and was anle to quickly run out to get the last part. Everything was done in a few hours. He did a great job explaining options and pricing. I’ll definitely use Roto Rooter again!