Roto-Rooter Plumbing & Water Cleanup

Our Kitchen sink was backed up. We called in the morning to schedule a service call. The Associate who answered the phone was very pleasant and confirmed there was a tech available to provide service the same day. They did give a us a 4 hour window for the service call but told us we would have 30 minutes notice when the tech was on the way. Received a call later in the day they were running behind and would keep us posted on the availability of the technician. We did finally receive service about 30 minutes outside the 4 hour window they provided. However, we were okay with that because they kept us posted throughout the day and we did receive 30 minute notice before the arrival of the technician. Our technician was Jason. He was very courteous, & professional. He was able to ru

Chris was an incredible worker. He encountered a system of pipes that was created when our home was updated 30 years ago and had to figure out how to clear the line which was difficult as it was plugged. It took several runs with the small and then the large snake. Chris, working alone without an assistant, had to carry in and out each piece of equipment and had to determine how to get a clog at the end of the pipe to let go! It was amazing the skill with which he accomplished all this. I turn 80 this year and have worked as an assistant with one of my uncles who was a master plumber. I know the kind of challenges plumbers often encounter. Chris was so effective, competent and pleasant in spite of the challenge he had to overcome, that my wife and I wanted to share our appreciation of h

At first, the service visit was a solid A. Technician arrived and attempted to fix the clogged pipe. He did get it unclogged. He also fixed something else for free. I was happy with the service. Then two hours later, Roto Rooter showed back up with two different gentlemen with better equipment. They had spoken to the technician and just wanted to make 100% sure that the pipe was not broken and that my problem was solved, as I have a very long driveway and pipe that they needed to work on. Seriously?? This is above and beyond. They did this at no additional charge. I have a lot of peace of mind that my issue is fixed and got actual attention and care, which is rare nowadays. A++++ will absolutely use them again and you should too.

Replaced burned out sump pump. Took less than 30 minutes but charged $1,450.00. Originally told insurance will cover, but had to pay up front. Insurance did not cover it. Restoration and cleannup of water damage seemed excessively long. Took 10 days. Overall though cleanup was very good, and workers were polite. Did seem like they were constantly double booked and always.changing appointment times. That portion was reasonable for all the time and machines they needed to dry out basement. Insurance did cover that portion.

Your service technician, Chris Young Identification number as 3623 Came to a difficult and challenging Plumbing project. Fragile brittle rotting galvanized, three-quarter inch domestic waterlines were in need of serious attention in the basement of an apartment complex. Mr. Young came to work prepared with a complete material list and tools in his service to do multiple repairs. Chris Young carefully. Removed the rotting piping, tying into the existing without disturbing any other mainline branches installing new piping, three-quarter inch copper Three-quarter inch ball valves. This was a challenging project to say the least. Chris Young worked tirelessly after replacing several waterlines and shut off valves. He then replaced several bathtub shower valve assembly stems with complete rebui