Roto-Rooter Plumbing & Water Cleanup

This is my personal feeling and opinion. They may have good skill plumber, but my feeling is not friendly attitude for customer. Feeling would be they unilaterally impose their own ideas and methods and aggressive It seems they lack services and approaches that are tailored to the customer's needs. I paid everything before their work done, but they have not done. When we found the hot water line leak underneath the house, they took care of it immediately. After it needed to be installed drain to out our house, they are good job, but they asked us to pay for this before work is done. I was OK with the payment before they finished, but they did not say when the excavator people come, he said maybe this afternoon or tomorrow morning. Excavators came in next morning and worked to install the

Last night around 6 PM, a pipe burst under our kitchen sink. We called Roto-Rooter, and they assured us someone would be out as soon as possible. Ken, the water damage field supervisor, showed up quickly, assessed the issue, and thankfully confirmed that our water damage was minimal. He was very professional and upfront that it might be a few hours before a plumber could come since they were handling some big jobs. Around 9 PM, the home office called to let us know the earliest available appointment would be first thing in the morning, and they even offered a discount for the inconvenience — which we really appreciated. Robert arrived promptly this morning, was super knowledgeable, and explained all our options clearly. He worked efficiently, and our sink is now back to normal! We’re gi

Called for an emergency issue and crazy enough Steven can out to help. I’ve worked with him before at another location and was more than pleased with the service he provided. They were able to come out and resolve our issue quickly (1-1.5hrs) and they even sent out a camera technician to verify the issue was resolved and to give an inspection of the plumbing system all included. If you find yourself in a plumbing emergency give them a call.

Roto-Rooter was great! We had a bit of an emergency and they were here within an hour on a Saturday night. Mason was very knowledgeable and handled everything efficiently and professionally. They will be our choice anytime we have a plumbing issue.

Steven did an outstanding job clearing a very stubborn kitchen sewer blockage. He showed up on time, diagnosed the issue quickly, and explained everything clearly before getting to work. What really stood out was his persistence—this wasn’t an easy clog, but he stayed with it until the line was fully cleared and flowing perfectly again. His professionalism, skill, and respect for my home were top‑notch. If you need a plumber who knows what he’s doing and takes pride in doing the job right, Steven is the one to call. Highly recommended.