Roto-Rooter Plumbing & Water Cleanup

Extremely disappointed with Roto-Rooter (Glendale, AZ). We were quoted $420 for labor to replace a standard electric water heater (the heater was part of a guarantee from other company, so this was just labor). Without any notice, my wife’s card was charged $1,444.26 — over three times the quoted price. No one explained the price increase before taking payment. The installation left drywall damage, debris, and stains, and even after visiting the local office and contacting corporate, nothing was resolved. The manager offered a small $200 refund that never went through, and no one ever followed up as promised. This company showed zero transparency or accountability. Paying premium rates for poor workmanship and no customer support is unacceptable. Get everything in writing if you decide

Mark with with Roto Rooter came out on a Saturday after our water heater tank leaked all over the garage floor, and we decided to go with a tankless water heater. After some delay from Home Depot for parts, mak came back out on Tuesday and exchanged our tank out. mark do an amazing job, always on time, very patient, attention to detail was top notch. Over all I am happy with the service roto rooter provided, I would definitely recommend to my neighbors.

Mark came out on a Sunday morning to my mom's house for a bathroom leak. He was exceptional. Very friendly, experienced, knowledgeable & efficient. She was very happy & pleased with the service. Mark should get a raise. Wonderful service. Will definitely call them again. Mom has used them for the last 20 years.

Awesome service from Roto Rooter! Quick response and follow up. Specifically Mark who came to our house was the best! Great attitude, informative and explained things to I could understand. I called 4 other companies. Roto rooter was first to respond. 2 others never did. I will use their service again as needed.

Mark with Roto-Rooter was great! He came out last minute to help us with a water heater issue and fixed it quickly. He was very friendly, knowledgeable, and took the time to help us understand what caused our issues as well. He even did some extra things he didn’t have to without tacking on extra $$, which we really appreciated. We would 100% have Mark out again and highly recommend him.