Roto-Rooter Plumbing & Water Cleanup

Dillon and his team provided exceptional service. They promptly addressed our recurring sewer line issues on a Saturday, and Dillon was the sole professional to propose a lasting resolution. Throughout the process, we experienced a high level of personalized care. In addition to repairing our sewer line, they installed an external cleanout access, which will streamline future maintenance and prevent the need for indoor equipment. We wholeheartedly endorse Roto-Rooter for anyone seeking a reliable and comprehensive solution.

Would NOT recommend. The first tech addressed something that was not an issue, charged $200 for it, and had to call someone else. That guy was supposed to run a drain snake through but had to use a small size because it wouldnt fit the pvc pipes at the kitchen sink. After he failed to clear it, he immediately starting recommending another person come out to start quoting excavation and line replacement and still charged me $250. He didnt bother working in the basement where the problem was, and started recommending a tech come out to quote for excavation and line replacement. The other company i tried went through the basement connection with the proper tools and had it clear within an hour for the typical price.

I would not recommend this company. They have a “$1500 minimum” as I was told. Who I would recommend is David. He looked at the same job and said he could do it for 1/3rd the price. He did a great job. So, in fixing any of your plumbing work he’s the guy, if I were you, I would find David. He did the job well, at an honest I know he doesn’t want me to say it but he also trained the people who gave me the original quote.

Wow Natalie did a great job. She was on time, friendly and knowledgeable. It was a welcome relief, made a bad situation much better.

At 4am when you wake up and realize your basement has some backup bacteria infested water issues the Roto Rooter on Clay Ave in Grand Rapids is the place to call because of two employees: Richard and Leo. Roto Rooter was at our home very quickly with the initial inspection by a professional woman who was on point with everything with insurance to what to expect. What I didn’t expect to see coming was the amazing work done by Leo and Richard from absolutely cleaning all water damage and issues, moving furniture and cutting out carpet to walls that were damaged! These two guys belong in the Avengers, and as far as I am concerned , all you need to do is call Roto Rooter on Clay in Wyoming and ask for help and it is like an entire team shows up and make sure Richard and Leo are there !! Water