Roto-Rooter Plumbing & Water Cleanup

Great experience. They came out Right away and very knowledgeable- and found the problem… We had someone come out 1 day before and said it was not a plumber’s issue… it clearly was…. We found them online - Highly recommend , very knowledgeable, professional and Friendly!!! They worked very hard and I have nothing but great things to say about this company…. Miquel Campos Wanna give you a shout out because you made this process so easy for us!!! Thank You to the entire team

I had raw sewage backing up into my basement, so obviously the situation was *stressful*. But Miguel, who discussed the clean up with me, was quick, direct, knowledgeable, and most importantly compassionate. Trever, who was here to clear the sewer drain, was awesome, too. He was honest, knowledgeable, and also very kind, staying until another team member (Josh) could come out to look further into the pipe to figure out the issue (tree roots, of course). They were out to inspect the mess within 1 hour of me making the call and walked me through my options for mitigation, payment, possible solutions, and generally made a crappy (ahem) situation a lot easier to deal with. Can't thank them enough.

Miguel and Norman were a great help. They were thorough, polite, and informative and helped us figure out what the root issue was. Initially we thought it was an issue with the sump pump. Upon further investigation, they found that it was an issue with the main line. After conducting testing and calling another contact who helped with camera work in the line, they confirmed that they issue was good to go, although we needed restoration and repair services so that mold would not grow and contaminate the house. This was due to a change in the classification of the water, being a ground water issue (what we thought initially) to realizing that it was sewage water. Miguel took the extra time and care to explain the different level of insurance coverages as well as what is typically needed for

Prompt. Caring. Professional. Amazing. Miguel C and Trevor A helped me fix and diagnose a serious flooding issue. While the damage was extensive, Miguel was kind and thoughtful while guiding me through the process and options and timelines. It was really helpful for what I was going through. Very thankful to their quick same-afternoon response. Highly recommend.

Roto Rooter has provided another amazing employee to work closely with for Mitigation and repair of water damage, sewage removal and disinfecting my basement. Miguel Campos spent much time and caring concern explaining and evaluating my damaged living space. He has been a pleasure to work with! The process started immediately and I feel relieved to have his help and support in this process! So impressed with this companies staff and their level of professionalism. Thank you!