Roto-Rooter Plumbing & Water Cleanup

We lost power due to a major snow/ice storm in Nashville and when I returned home to check on things, I found water everywhere. A pipe had clearly burst. I called Roto-Rooter and they sent a plumber (Brian Y.) out within a few hours. Brian has been amazing- so knowledgeable, kind, and efficient. With my husband out of the country, I've had to manage this solo and Brian has made it easy and manageable. Thank you, Brian and Roto-Rooter for coming to my rescue and being SO helpful. Highly recommend!!!!

Roto-Rooter Plumbing & Water Cleanup in Atlanta demonstrated true craftsmanship and precision during their recent visit. Jamal, Al, and Daniel arrived fully prepared, exhibiting a clear understanding of advanced sump pump systems. They carefully installed a battery backup sump pump in our basement and walked us through each feature, ensuring we felt secure in its operation. Their thoughtful approach to flood prevention showcased both technical knowledge and genuine care for the integrity of our home. It’s rare to find a crew that balances skill with professionalism so consistently. Our foundation feels protected, and our confidence in their work is absolute.

I’d give 6 stars for the team at Roto-Rooter if I could. I called at 10 am and Garret listened to our issue and promptly had a technician scheduled to come to the house by noon. Our tech Axel arrived on time and was understanding, professional, and friendly. He diagnosed and fixed our water problem in no time. Extremely pleased and satisfied from top to bottom. Do yourself a favor and give them a call. Thanks again!

Axel was great!! Was on site within an hour of me calling - identified the issue and had everything replaced and working properly the next day. I’ve used roto rooter a few times and have always had a great experience with each tech. Definitely recommend!

Monday and Tuesday I had guys out to encapsulate my crawl space.In that process one of the workers cracked one of my pipes under my house in which they said they would handle getting repairs. Rota-Rooter is the company they finally were able to get to come out. I was told they would be here at 6:30pm, but the plumber didnt show up until 8:45pm. The plumber asked me if I had the water turned off not realizing he was talking about at the meter. As far as I knew the pipe that got cracked wasnt leaking no one told me anything as far as that. I told him it is. He noticeable got mad when he discovered the water wasnt turned off and spent the next 10 minutes scolding me. After he got done scolding me I took him to the water meter. He then proceeded to ask me if I had a T handle to turn the water