Round Rock Pool Pros

HARD PASS. WOULD NOT RECOMMEND AT ALL! Moved to a new house and shopping for pool service. Submitted an online request on their website Wednesday around 9 AM. Out of the 5 companies I submitted a request to, they were the 2nd ones I reached out to but the last ones to reach out back to me (excluding the auto-generated "thank you" text which the other pool companies sent as well). Lisa from the office called me Wednesday at 5:38 PM and said she could have a tech come out the next day to give me a quote. Jose came out Thursday around noon. He was super nice and professional. He said he would get me 3 different quotes for the 3 type of packages they offer by the end of the day or the next day (Friday) in the morning at the latest. By Friday at 4:25 PM, I had yet to receive anything so I call

RRPP built my pool in 2021.. A small crack developed into a large one. None of the pool virus going around, just a patch of bad gunite. He fixed it and it looks as good as new. And he didn’t cut corners as you can see. Thank you around Rock Pool Pros. You stand behind your work!

Pool Repair Nightmare: Six Months, $400, and Zero Solutions ​I am writing this review to express my extreme disappointment and frustration with Round Rock Pool Pros. Our experience with them was an absolute nightmare, spanning over six months and costing us $400, only to end up with an unrepaired pool and a ridiculously unhelpful and INCORRECT diagnosis. ​⏳ The Endless Waiting Game ​They initially came out for a relatively simple pool repair issue. Over the next half a year, they made a few visits each one concluding with a part that was seemingly impossible to get. Communication was poor, I had to call them every 2-3 weeks for updates, and the actual time spent on diagnosis was minimal compared to the agonizing wait times between appointments. ​💸 Money Down the Drain ​We were charged appr

If you are looking for a team that does it all and cares during the process Round Rock Pool Pros is it. Don't look anywhere else. Kevin and Wes were amazing when it came to building and designing our dream pool the pool. Even when we changed a few things along the way Wes and Kevin worked with us to get the design right. They not only kept to there timeline but finished a few weeks ahead of schedule. We were able to have our daughter's birthday party which was amazing. Wes, would always answer any question we had about the system. Kevin, was always keeping us in the loop on the next steps. These 2 guys work great as a team to get the pool finished. If you are thinking in building a pool call them today. Thank you guys. You brought to life our dream pool.

We were in desperate need of a waterfall remodel. Round Rock Pool Pros did excellent work and our finished product was better than we imagined. Fred was great to work with and he made sure every step was done professionally and was exactly what we wanted. So happy with the work and highly recommend!