S & S Heating & Cooling This company now endorses and recommends A Custom Services

I called S&S Heating on a Saturday evening after having a large snow& wind storm. I found that the sheet metal flue for my space heater was damaged. Tom came out within an hour to assess the damage. On Monday morning I was given a call and told they would be out to fix the flue. Tom came and brought with him Marco. Both men were very professional, courteous and friendly. The job was completed in a couple of hours and the price was very reasonable. I would recommend this company to anyone!

S & S Heating is exceptional. They are highly competent, knowledgeable, friendly, on-time -- and ALWAYS figure out what is wrong and needed, every visit. I have used them for 15+ years and will only use them to service my heating system. The technician, Marco, is remarkable, if not brilliant! Tom, the owner, is a gem; he always takes care of any problem, large and small, efficiently and effectively, and goes out of his way to follow-up. I feel they care like family would! I give them 5 our of 5 stars!!!!!

This was an absolute nightmare! It took them four visits to fix our problem. My husband and I woke up one morning to to water leaking through our kitchen ceiling from the AC unit. I was excited at first, because S & S said they could get out there the next day. Well, one gentleman came. He did something to try and fix it, but warned me that may not work. He had a back up plan if it did not. I was ok with that. Well, a few hours after he left I noticed it was leaking again. I called the original gentleman and he said he was busy and hung up on me. I then called the main office. I explained very nicely, the first guy was very nice and had been honest. I wasn't calling to complain about him hanging up. He may have been on a ladder or something. She was nice, and got someone else t

So it was 4 am on June, 23rd and I woke up due to my a/c not working and my home was so hot and humid I could not go back to sleep. I live in Logan Square and looked up HVAC companies near myself. This location was only 5-10 minutes away from me and I noticed their 24 hour emergency service. I called and their dispatcher answered and asked me a few questions and got me an appointment at 8 am in the morning! The technician named Marco was so helpful and explained exactly what was wrong with my condensing unit. He recharged my system and I haven't had a problem since! I'm so happy there are honest companies out here! My friend told me she was charged hundreds for a diagnostic once and I was afraid of the same! They are also doing service at my uncles restaurant, I would definitely recommend

I have been in the construction industry for 15 years and I know when a company cares: When I call I always speak to someone competent. When I ask a question they either get the answer to me right then or get back to me with the right information.They've helped me with multiple heating and cooling projects and I will continue to use to use them for both personal and business HVAC projects. I have had nothing but positive experiences with the team at S&S Heating and Cooling.