Saddlerock Plumbing and Mechanical LLC

We’ve relied on a lot of different service providers over the years at Garden Terrace Senior Living, but Saddlerock Plumbing stands in a league of their own. From the very first call, they’ve treated us with the kind of care and dedication you can’t always count on these days. If we have an urgent need, they’re here—sometimes with almost no notice at all. And if a job runs late, they never think twice about staying until things are done right. What really sets Saddlerock apart is their honesty and resourcefulness. They’re always looking for ways to help us save money, but not once have we felt like they were cutting corners—instead, it’s clear they genuinely care about our residents’ safety and comfort. The entire team is a pleasure to work with: prompt, professional, and just genuinely n

I got a letter from the city saying my water usage was 3x the normal amount. Thanks to Saddlerock Plumbing for jumping on this issue so quickly and fixing it so I'm all good again!

Mary was great on the phone and dispatched Luis to come to my rescue. Both were friendly, efficient and fast! Thank you so much!

In addition to a whole house rough in Saddlerock installed a frost free hose bib. There was not enough slope for it to drain properly. No hose connected, no attachments. It was properly winterized, this should not have happened. Of course this is my word against theirs, but they failed to respond to messages sent about this problem. I did attempt to contact the business through text message. Just feedback. Cant prove it either way. Just a heads up to make sure its sloped down the right way so in the future there is no water in the hose bib to freeze. Pay close attention to details when using Saddlerock Plumbing.

We were referred to Joe at Saddlerock Plumbing, Joe was extremely knowledgable,efficient, in fixing our issues and also some additionals we needed. Very courteous, and prompt service, thank you Joe!