SageWater

This company is currently replacing pipes at my apartment complex and it has been a nightmare for all the residents. The crew had to move personal items around to access the pipes. Which makes complete sense! No problem with that. But, it appears certain things may have been snagged or knocked down during their work and no efforts were made to fix the situation. My key rack and poster was ripped off the walls, neither of them near pipes. When I came home, after the first day of their piping, I came home to PEE in my toilet. At this point, it had simmered all day until I came home. So, the bathroom smelt quite used. I went to flush it, and boom. The toilet doesn’t work. Worked fine before they started repiping the toilet that day. Since they began their work on a Friday, I had to go all w

The crew who came through our place caused clear damages including breaking a light and denting a table. Shards of glass were still on the table when we came home. A wire was cut in our kitchen which our property manager witnessed but the company denied (they later did fix it). A can light was hanging from a wire. Less importantly but still notable, they also did a poor job cleaning. Our mirrors were dirty with hand and finger prints. The spackle job looks rushed and is rather lumpy in places. There was paint on our mirrors, spackle on our bath fixtures, paint overspray on cabinets, a pile of drywall dust on our patio, and a broken screen door handle (some of which they denied was their doing). I expected follow up from them, but I had to reach out to them about these issues, and although

This company is terrible. They replaced the pipes in our condominium complex after which I had two broken toilets and a broken hot water heater. Just to have a normal life again, I had to spend $20,000. These people are incompetent, they buy poor quality pipes and attachments, and they lack accountability in any way that should be standard for any decent company. Do not hire them.

Staff will not wear shoe covers during work, leaving dirty shoe prints on your carpet. The staff will not vacuum up any of the drywall dust they leave behind, even after cutting 2’x3’ holes in your walls and ceiling, and leaving them for multiple nights. The staff will break personal items in your home and not take accountability until backed into a corner. Staff broke a picture frame, we brought it up to Tim, who agreed after much discussion on a number, then paid half the amount agreed upon.

Avoid SageWater!!! They were contracted by our Hyde Park condominium in Arlington, VA to replace riser pipes that connected our convectors. Nice people but extremely sloppy work. Screwed up two areas of my studio condo and lied about it. I repeat...Extremely sloppy and poor quality work. I should have never let them get away with what they did to my unit!