SANCTUARY LANDSCAPE

If i could give negative stars I would. The MOST horrendous experience I have ever had with a company. We worked with Sanctuary because they were recommended by Presidential but I am not sure why such a large and good pool company would work with such a terrible partner. It started with Kelton coming out to our yard to learn what we wanted to do. He then put a plan together and its not what you explained so you have to redo the whole plan. We then went into the office and SAT DOWN with him and walked through the plan and where we want plants, lights, pavers, etc and they make you sign a contract when you walk out of there... this is where they trap you. I then got pictures of what we walked through and was excited for the project. Well that excitement didnt last long. When they came out to

I worked with Sanctuary in conjunction with Presidential Pools. Our experience was great from day one. CJ designed a plan that I was happy with and accommodated me when I wanted to make changes. They needed to make a slight change close to the end of our project, but he made sure that he met our wants and made us happy. Kerri was a dream to work with when it came to scheduling. She had to deal with Presidential Pools lack in communication and was still able to deliver on time! We are so happy with the quality work they have done and look forward to enjoying our backyard oasis for years to come!!

I am not sure where to start here as Sanctuary Landscape came riding in on a white horse to save my day, my yard, and my sanity. After a whole bunch of issues with the builder of my home, my pool and yard was delayed almost a year. Fortunately, Sanctuary was able to create a beautiful backyard for me, fixing issues that were not theirs to fix yet the big ol boss of this company handled my job personally. He was attentive. Incredibly helpful. I felt heard and seen by this company as I had been put through hell by my home builder (Mike Maguire) They finished up my house pool landscaping and yard and I couldn't be happier. Their pricing was reasonable. They responded quickly when things needed to be looked at, adjusted, or fixed. Honestly. Best Company Around for your landscape needs. And the

CJ was our Project Manager and he was awesome from day 1. Very professional and always responded in a timely manner. We told him the few things we had in mind and he took care of the rest. We couldn’t be happier with the way it turned out! All while staying well within our budget as well. It was truly a refreshing experience working with CJ and Sanctuary Landscape. Thank you for everything!

Sanctuary was the sub for landscape travertine pavers with Presidential Pools- I specifically asked them to make sure they use paver base and remove the top soil (I live in an area with expansive soil). I left for work and came home 2 hours later and the entire job was about done. I was skeptical but there was a large crew here so thought they did what I asked. Well, turns out they laid no base hence why I have to re-level my travertine every year. Stopped by the office, they were very nice (hence the 3 star rating) but want me to pay over $1k to fix work that in my opinion was not done as I requested. They said not laying paver base is their standard, so buyer beware you will be leveling your pavers (a lot). I have other pavers next to the travertine what was done correctly and they have