Sardelli Custom Pools

Not pool related. Yesterday there was a huge fiasco picking up my grandson involving locked keys in a running car, driving his moms car to get my spare, running out of gas to get back to my car because her car was low on gas and I didn’t have access to money or phone because they were locked in my running car. Everything that could go wrong did! Anyhow, I ran out of gas and coasted thru the intersection at 13 mile and Van Dyke. Was able to get the car safely out of harms way. Thought about walking the mile and a half to my destination but had my 2 year old grandson with me. I saw Sardelli Pools on the corner and thought it looked like a nice family owned place. I’d try going in there to get warm and call for help. The lady (older, short brown hair) was so rude and uncaring. She allowed me

It’s amazing that this place has been in business for as long as it has, but I can see by the old man’s attitude that it is time to say goodbye. He is scratchy and crabby, and no longer interested in proper customer service. You never know who your next customer could be when you are kind to them. This is a lesson for me to never ever ever use Sardelli pools even though they are right on the corner. My Beach entry pool money will go to someone else because of your attitude. Maybe it’s time for you to listen to everybody else. You’re ornery and you need to learn a few lessons, including the old lady who works in that store. Shame on you for letting her treat people like that and shame on you for your attitude and your festered personality. But have a nice day.

We had our pool installed by Sardelli in the fall of 2019, with last year being the first year that we had it open. We had a great experience with Mike and his team. Mike is very knowledgeable and this can come across as condescending at times, but I can tell you that he means well and wants the best for his clients. Do not be turned away by the other reviews if you want a high quality pool with the best Pentair equipment. All of my friends that have pools are jealous of the efficiency and ease of use of the new equipment. I’m sure it will be tough to get on the schedule for a new pool build, but it is worth the wait. We buy all of our supplies from Sardelli too, and we are very satisfied with the quality and selection.

what happened to a little honesty and transparency.? was told by mr sardelli himself that my system needed to be updated / replaced ., and that this cost would be $12,450 🤣🤣🤣 ., and that's not including the heater.! ✋🏾🤣🤦🏾‍♂️ after some due diligence and second and third opinions an also having the previous owner come out and confirm that the only thing that needs to be done .., is to convert the sand to glass media .; total cost $1000..! what a total scam .!! lesson to be learned here .., is to always get a second and third opinion.!!!!!

Been going to this place because its location is convenient for me but I will be going elsewhere. Mike Sardelli is disrespectful and rude to say the least. He over charges and talks to customers like they are roaches. It's a miracle this guy is still in business. Just take a quick read through all his reviews and dont make the same mistake we did! - he has low ratings from many other people and im not surprised. AVOID THIS PLACE!!