Sasse Glass

Excellent job fixing a broken window that would have been hard to find a matching replacement. Beautiful installation and done in a timely manner. Thank you

Had them install a custom fit barn door style shower door. As you can see they did an excellent job!!

Would not recommend. The expectation is you pay for service and you get service. If there is a problem the business or owner should work to resolve. If that was the case negative reviews would not be required. The Install and ordering seemed to go as planned. We replaced a couple of windows. The windows were not discount or cheap and I noticed a scratch in or on a section of window and was given the run around. Provided email follow up, they would not come out to view - but they ran out to measure for the replacement. Instead asked for pictures and gave run around without resolution. Some story about escalating to owner and they would get back to me. Looking at reviews this seems to be their way of providing post-customer care. Customer service non existent, you try to support local busi

Family business. Service was great and my project done timely with a followup call on the progress and completion. Hard to get great service theses days but I think they figured it out. A lot different than Sparta location.

In January 2021, I had a window lever which needed replacement. I called and was directed to send an email with a photo. I got a response from Aimee Wolf which read, “ My boss has not had the chance to look at this yet. As soon as he does I will get back to you.” She never got back to me. I sent Aimee SIX MORE EMAILS with no response. I called — no response. I cannot recommend Sasse Glass unless you want your time wasted through unprofessional and unresponsive customer service.