Satterlee Plumbing & HVAC

My wife is a teacher in Joplin schools and a colleague there recommended Satterlee to her. The main Satterlee office put me in touch with John and John came and did a straightforward, knowledgeable, and fair estimate. I checked with 3 other companies and decided to use Satterlee because they were the most responsive, a fair value, respectful, and friendly. The guys came out when they said they would, on time, and finished the job in the same day. They even returned to help us program our thermostat when we could not figure it out later. I would recommend Satterlee to my friends and family and will call them again when needed.

I had an issue with my A/C unit and Satterlee sent someone out immediately. The technician fixed my issue that day! I loved the fact that he did not try and sell me a new unit like another company I had used previously. The price was reasonable and my air is working!! Thank you!!

Satterlee HVAC is highly recommended - we bought a Lennox system 9 years ago from an independent dealer who has since been bought out by Paschal. Pashcal would not warranty the parts We had purchased a Lennox system for the 10 year warranty. They said they purchased the business and did not have our unit in their records - I went on line and pulled the warranty off the Lennox site (with my serial number) and actually talked to Lennox directly as well. I was told by them to go through Satterlee! That’s exactly what I did and all it took was 1 call they got the part to fix it and charged me 142.00 to put it in. Labor was not covered with the warranty - which I was aware of! If you are in the market for a new unit or need service Satterlee is your place! Pashcal was going to charge me

After using all kinds of shade tree guys to service my HVAC I had enough no shows and unresolved problems, so I thought I would bite the bullet and give the big guy a chance. I was totally impressed. He fixed the recurring problem that even the guy who installed it couldn't figure out! Turned out the unit's controls were mis-wired from day one! The tech they sent was super focused and very professional and I wish I could recall his name. So being one of the big companies I was expecting a big bill. I was pleased to see it was very reasonable and in this case very well worth it. Thank You!

I have used Saterlee HVAC on a number of rentals and the products are good but the install of new systems can be hit or miss on the quality and attention to detail. I haven't had any issues with any service calls on older systems, just a few on new system installs. I did have a drain pan crack and leak after about a year on a new system that they installed but they fixed it quickly under warranty and they were great to work with. Overall a good company to work with and prices are good as well. I will use again in the future.