Schagrin Home Comfort Products

I’ve been a customer of Schagrin since moving to DE almost 10 years ago. Schagrin handles maintenance for my HVAC systems, generator and provides propane deliveries. Through the years I purchased a house Generator, added gas lines directly to outdoor fire pit and grill. The installers have always treated my property with respect. Their service is excellent. I’ve dealt with Kyle Quam, office manager and customer service mgr and have the utmost respect for him. He listens, cares about customer issues, resolving them in a professional manner. Finding that level of care isn’t always the case with businesses. He should be commended for going the ‘extra mile’ to make certain customers feel it.

Don’t ever use Schagrin gas to fill up your portable propane tanks. They charge a flat rate of $18 per tank but use a metered pump with a price per gallon listed on it. That the customer can see. Today’s price was listed at $2.25 a gallon. I had three tanks filled. Two at roughly 4.3 gallons and one at roughly 3.7 gallons. That sure doesn’t add up to $56. I feel very much taken advantage of by this company and will be making a complaint to the BBB. And the Department of weights of measures.

Very happy with the service I've received from Schagrin over the past two years. The dispatch team truly takes ownership of ensuring that appointments are scheduled as quickly as possible. During a recent service call, Angel arrived on time and got right to work diagnosing our HVAC issue. He was exceptionally polite and friendly, incredibly knowledgeable, and diligent in identifying the cause and offering to check our back up heating source to be used while parts are ordered. I greatly appreciate the excellent customer service and technical service from Schagrin's dedicated employees.

Considering the inconviences of the latest Storm I wanted to extend a "Shout Out" to Schagringas for their excellent service in monitoring our Propane levels during the difficult conditions the latest storm had created. Over the last 12+ years they have continued to provide us excellent and reliable service and we are confident they could be of great service to you should you be considering a change in providers.

Kyle, out of Middletown, DE branch, was superbly awesome helping with my mom's house in West Grove and getting her annual contract renewed and system serviced. As a family, we have loved how employees at Schagrins have treated our mom. Not only had she always told us how wonderful she was always treated, we witnessed it ourselves when visiting. The employees are the backbone and they show their customers love, for sure. They are a family business who care about the families they service. They got to know my mom over the years, and as she just recently passed, I wanted to leave this review to let any other potential customers know how warm they were to us in handling finalizing the close of her account and the transfer of her system to a new homeowner. For sure, Kyle is a top notch guy with