Scott County Fence

Six months after my fence was installed I noticed bowed fence post, boards pulling away from the post, splintered wood and shotty worksmanship. Called to see if they would come back out to take a look at it and was told they would. A month went by with no word from one of the part owners, Kevin. I texted him to see if he planned on coming out to look at it and he immediately called me with a confrontational demeanor informing me that he already came by to look at it (which i suspect was a lie considering I never received a follow up or informed that he stopped by) and said “thats just what wood does” and it’s no longer under warranty. He then proceeded to berate me for not noticing the defects sooner and said the most he was willing to do would be to come out when it gets warm to “run some

Tom was wonderful to come over to do a quote. He thought he could squeeze me in June 2021. I never heard from them again. I called again 3 weeks ago (2024) to see if they have more availability/ flexibility and was told they would call me back. I think I give up.

Tom the owner is an extremely rude person. He does not follow through. He is very disorganized. He seemed nice when selling product but when we tried to get help after the wind storm he was very rude, mean, not professional. He rarely answered his phone and when he did, he was very short, could hear the anger in his voice because he felt we were bothering him with something little. Well, the cost of the fence was not little, that’s for sure. I wish we would have gone with another company. Too late for us, but stay away from this business. We definitely did not matter to him as a previous customer. Rude rude rude! We ended up paying someone else to fix our fence. We are happy we “never” have to talk with Tom the owner again.

Honestly probably the best experience a customer could ask for. Tom was courteous, professional, on time, had great communication, excellent craftsmanship. He was fast with responses, he made a plan and kept it. His and team and Him built a huge fence in only 3 days. He was also honest and upfront with prices and also fantastic rates as well. I would highly recommend this company.

We had a beautiful Vinyl fence installed approximately 4 years ago by Scott Co. Fence and worked with Tom from bid to completion. He was kind and professional throughout the process. Prices were excellent compared to others in the area and they have stood behind their product, even servicing an issue caused by the derecho storm in 2020 and a vehicle that damaged an entire section of the fence this year. I would recommend them to anyone looking for quality work!