Scotty’s Backflow & Sprinklers

Some heads stick way out, some down too far, others very crooked. Spacing is off and not covering adequately. When I contacted them to fix these things they just installed they want to charge me to repair their poor installation. Most people look for a professional, as I did. I strongly encourage others to keep looking and pass this one up.

Excellent services by curteous professionals! I was in a bind and hadn't had my winterization completed in October/November. We had already had a few snowfalls and I was nervous about not having had this taken care of for the season. This company was the only one I was able to contact who hadn't closed up entirely for the season and was willing to come out and perform this service for a reasonable price. Would definitely use Scotty's Backflow and Sprinklers again!

The service technician texted to let me know that he was approximately 5 minutes out, and that was helpful to ensure that our dogs were inside. He arrived and promptly went to work. He helped me to identify the correct outdoor water control lever to shut off, and I marked that for future reference. When he completed winterizing our sprinkler system he cleaned up his equipment and went to his next appointment. The technician was polite and respectful throughout.

Scotty’s was amazing in all aspects from the initial appointment set up to the actual sprinkler blow out. We got an appointment quickly, Jen was friendly, knowledgeable and efficient, even though our yard is difficult to maneuver. We will definitely be repeat customers!!

“I’ve been a loyal customer of this company for almost 20 years, and I’m honestly shocked at how far their service and integrity have fallen. They are NOT the same company they used to be. I paid them to repair an issue — and the repair completely failed. When I asked them to come back and look at their own work, just to assess why it didn’t hold and give me an estimate for doing it correctly, they charged me a fee just to show up. This wasn’t a new problem. This wasn’t a new job. This was them reviewing their failed workmanship, and they still billed me like it was a fresh service call. That is not honest. That is not professional. And it’s absolutely not how you treat a customer who has supported your business for two decades. Their quality has collapsed, their customer service is non