Sears Appliance Repair

The tech was good, politely explained the issue and gave me an estimate for repairs. The problem I had with Sears was the 9 hour window to wait for a tech and then having to reschedule because he couldn’t get here.

The first technitions, Mike & Ethan, estimated our 'issues' incorrectly. They ordered parts needed and basically took our $$ and ran. A month after Larry and Mitch came to actually do the repairs and informed us that $1,000 more in parts were needed😵‍💫. IF I would have known THAT I wouldn't have waited a month for repairs 😡 We really appreciated the honesty of Larry and Mitch. They came a l-o-n-g way just to tell us what Mike & Ethan should have.🤪 NEVERMORE Sears Repair Services🤡 I've learned the ha☠️ I paid $130 only to be very disappointed👹

Tony was efficient and pleasant to work with. He was Experienced, Knowledgeable and fixed my washer quickly.

Would not even touch the washer and dryer. I bought it and brought it home & plugged it in like normal. Tech said because it wasn’t installed professionally, he would not touch it. Have an electrician come out 1st, then call them back for repairs… I was just diagnosed with brain cancer, starting radiation, mapping of my brain, etc & to come home from the hospital still not able to do clothes! Never again will I buy something from this company- I have never in my life been screwed over like this! How do I spend $1300 on a stackable unit, for it to be trash!? The dryer doesn’t get hot, the washer doesn’t run without the dryer going, & the washer does not drain all the way..now tell me, is that quality or what?? A repair tech that couldn’t touch the power cord? I am so upset!

Great guy who did a tough job and was very thorough and professional. Thankful for the job he did in less than ideal conditions.