Sears Appliance Repair

I have had 2 appointments scheduled and no one has ever shown up. No telephone call nothing. I drove 5 hours from another state and wasted my entire day for nothing. Keep sending me emails and texts confirming my appt and never called or texted and my refridgerator is still broken Also. Why would you tell us to call a number that no one will ever answer? How do i get a real person?

Matthew was excellent and replaced the digital board. He tested it and all digits worked. I used it for supper tonight, and the digit 5 would not work in the temperature 375. I do not fault Matthew in any way. He did his job, but my Samsung range can not be fixed.

The tech, Chris was great! Very friendly and knowledgeable, explained the issue, prompt resolution, and educated me about cause and prevention, along with checking out and cleaning a couple other appliances. This is the second repair he has done on our washer (unrelated issues) in five years, and has saved us from having to buy new again!

Drain hose was leaking wanted over 300 to fix it . I declined. Tech was very nice just couldn’t justify the cost to repair when I can do it for under 20.00

Blake did a thorough cleaning of my great 20-year-old Sears appliances. I would recommend that anyone who does not have a service warranty on their appliances to contact Sears to have a cleaning done. I was given some pointers on how to keep mine clean, especially dishwashers. Mine was not cleaning well. so now I will get the dishwasher cleaner and the washing machine cleaner to help the appliances continue their job. Thanks, Blake, for your service.