Sears Appliance Repair

I am giving five stars ONLY for Vincent, the repair technician. I give Sears a ZERO. Because Sears would rather ROB their customers than offer a fair price. $170 dollars for a part you can buy online for $20, and $400 labor for a thirty minute repair. I will never call Sears Appliance Repair again. As for Vincent, top notch, excellent!

John was very knowledgeable and efficient. He explained everything thoroughly, fixed the ignitor and finished up. Great job, would highly recommend!👏 👌 👍 😀

Both technicians John and Travis were kind, knowledgeable, and very professional! They both took the time to explain what they were doing and were very patient with my questions!

want to share my frustrating experience as a customer of the Sears Appliances Protection Plan, in hopes of helping others make an informed decision. I had an issue with my home refrigerator and called Sears to schedule a repair under the protection plan. They gave me an appointment, but two days later they canceled it without any clear explanation. I called again and rescheduled. Unfortunately, they canceled again. This happened four times. Each time, I had to go through the hassle of calling back, setting up a new appointment, waiting days, only for it to be canceled again. No one showed up, and there was no urgency or accountability from Sears. Meanwhile, my refrigerator remained broken, and I had no resolution despite paying for a protection plan that’s supposed to offer peace of mind

The service was thorough. Tech was knowledgeable and his diagnosis of the problem was accurate.