Sears Appliance Repair

Comes looks orders part, comes back in FIVE days to replace it, meanwhile the frig stops working. It’s replaced with a part AND $600 later it’s making the same noise it made before stopping working and I have to wait 8 days for them to return to SEE THE PART THEY REPLACED IS A BAD PART AND WAIT ANOTHER 8 days for repair. DO YOURSELF A FAVOR AND DONT USE THEM. They create a bigger mess than you are already dealing with. This is a frig not a washer or. Dryer. It is necessary to have one and not wait 8 MORE DAYS for service. Call their number listed and NEVER ONCE get a real person to talk to. TERRIBLE Don’t buy LG products either. Nobody wants to service them! SEARS is not what it used to be. They stink!!!! I mean really STINK. I will notify BBB right now! It’s not right to be tosse

Asked tech to call back as part he suggest does not resolve the electric issue with refrigerator, dispenser, or new main control board issue I have Never heard back from tech and also called rep service dept and asked them to call back, person said I would have an answer in 1 hour, never heard back from Them either Still waiting

Charged me 163 dollars for a part that you can buy yourself on Amazon for 20 dollars. They also bought that exact part from Amazon not GE so I’m not sure why there’s 143 dollar up charge. Then it wasn’t even fixed

Very friendly and nice worker. Very efficient but the price is too much for diagnostic work.

Blair arrived right on time. He was very knowledgeable, efficient, and pleasant. I would definitely call Sears Repair again.