Sears Appliance Repair

Bryan was friendly and did a great job of repairing our washer. He arrived on time for both visits. What's amazing about that is our repair appointment was on Monday, January 26th after the ice storm at 8 am! So many businesses and schools were closed! We didn't think he would be able to make it to Lenoir but he was here at 8 am, installed the new part and was on his way in about 10 minutes. I can't tell you how grateful we are to have our washer working again after being without it for a week. Thank you, Bryan! PS: Thank you American Home Shield! What a relief it is to know that we only have to pay a set fee for each service visit. It has saved us a lot of money considering how many times we've had repairs on appliances, plumbing, etc.

The serviceman ( Jonathan), that came to my apartment was very nice and polite. He got right to work and knew what he was doing. Jonathan explained everything that he did. I was super impressed by his knowledge. I am 100% satisfied with the work he provided. If I need my washer serviced again or my dryer, I would love for Sears to send Jonathan back out.

The serviceman that came to my home was very nice and polite. He got right to work and knew what he was doing. Afterwards he explained everything he did. I was impressed by his knowledge and he answered my questions that I had. I am 100% satisfied with the work he provided.

Timothy was awesome person. And made sure everything was working before leaving. I really appreciate him

He was friendly and knowledgeable. He fix the problem and did an analysis of my notes on my app. He helped me understand some things about my refrigerator.