Sears Appliance Repair

We were told that we could not have some of the repairs that we wanted done performed without having all of the recommendations done. The recommended services cost more than a new machine. I find that hard to believe. We were also told that there was no blockage on the dryer vent, yet, there is clearly a nest forming in our exhaust vent visible from the outside with the naked eye. I will not use these services in the future.

Eli was very nice but it was obvious he was inexperienced. After explaining the issue we were having with our fridge, he immediately called a technician at Sears who was walking him through what he needed to check. For the diagnostic fee, we should have had an experienced tech . Will never call Sears again.

The gentleman was on time and very knowledgeable regarding the repairs needed. He used his time effectively and completed the repair in a timely fashion. He tested our dryer before leaving confirming that the issue had been resolved.

I'm still waiting for sealant to dry before I can use the dishwasher, but the leaking should be fixed. The technician was knowledgeable and efficient. He diagnosed what was wrong, ordered the parts, had the parts delivered directly to my home and came back to make the repairs. I paid for everything up front once I decided to have the dishwasher repaired. If you have a standard size dishwasher and can find one cheap, it may be more cost effective to replace your dishwasher. Unfortunately, my dishwasher was not standard, so it would cost me more to replace than to fix it. Just make sure you know your buy new/install pricing to be able to compare it to the repair cost.

He was outstanding! Very thorough. A great problem solver. I am very pleased! I highly recommend him!