Sears Appliance Repair

Joe was very good, one of the better repair / service people we have encountered. The refrigerator had no wiring diagram for the control panel, which was a problem as Joe was trying to diagnose the problem. Joe kept testing and exploring possible solutions and did provided an honest opinion of the cost to repair. Would welcome Joe at anytime to service our appliances.

Bret was awesome and a pleasure to work with. He is a great representation for your company. Very friendly, professional, helpful and knowledgeable. He knew exactly what was wrong with my washer and I'm happy to say I can do laundry again. Thank you Bret!

Bill was fantastic. Went over and above for us. Appreciate him. That’s what good customer service is about

The young man was very professional knowledgeable. Any questions I had he answered for me.

The technician did a great job repairing he gets a five star.,but I gave 4 stars because we. Had to wait one month to get service technician out to the house they kept scheduling a different technician then husband had to take off of work 4 times only for Sears to cancel our appointment over and over again finally technician Kevin came out thank you Kevin Well this is ab update three weeks later still leaking water all over so Kevin you get a one star because you did not fix the problem and now I have to talk to a Stupid AI that Sears uses and it ,and Sears you tell me how do you explain to a robot that the technician did not fix the problem!! So disgusting