Sears Appliance Repair

A new harness and motherboard was order due to an electrical short and burned wires and plug. The technician (Gabriel) replaced the motherboard and cut the melted damaged plug out and cut the new harness and tied the new plug into damage harness and half ass it. The technician originally stated he was installing a new harness and motherboard. I don’t feel comfortable bring it back into my home. The technician never even tested it to see if the problem was even resolved. He completely cutting corners to save time, even though he was being paid to install the new harness. Waiting for a new technician to properly repair our dryer. I have attached pictures of his crappy work the dryer currently still smells like burnt electrical wires…… UPDATE the sears never followed up with me and can’t get

Polite, personable, and efficient. Gabriel explained the problems with the dying fridge and showed that repairs would exceed original price of the fridge. We paid the cost of his visit at the time of service. We paid by check and handed it to Gabriel. Months later I was contacted by a debt collector claiming I had not paid that bill. I contacted my bank and learned that the check has not been cashed. I then called Sears to make a complaint in that Gabriel had the payment in hand when he left, yet they turn me over to collections without contacting me, or apparently, the repair technician. That was a potential hit on my credit that was unfounded. If anyone makes an attempt to cash that check now, they will be charged with theft. Sears insisted that I pay again. Still, Sears has not seen

The Technician was very pleasant to talk too & finished the repair on my refrigerator 3 days earlier today! My questions was answered re; my refrigerator! TY

My four year old Fridgaire dishwasher control panel broke. I have American Home Shield. They teamed up with Sears appliance service and it was fixed with great service in a timely manner and great service! I live very rural and I felt like I was in the city with the quality of care.

Gabriel definitely knows what he's doing. He fixed the problem and the cost wasn't much over the service call.