Sears Appliance Repair

Technician came to see what was needed to fix my stove. Very polite. Just waiting on the parts to see if it’s approved so I can my stove fixed.

Repair a refrigerator that wasn't cooling enough. I had the first technician and he went through all the tests, I thought. So not fixed and had to schedule another tech. He came but instead of using first guys data and order a part he reaccomplished tests and then ordered the parts. They came he returned and put them in. Seems ok now but an extra visit and delay. Both techs very nice and knowledgeable. Very good experience except wondering why the second tech didn't use the firsts data.

They were supposed to have come and provide an a diagnostic and estimate. My machine was working but just leaking water . It use to run quietly and washed well but leaked little water out the bottom front. They made it worse and wanted to charge me more than a new machine to fix it!!!! I now have to buy a new one because it is now unusable . I feel like a fool for even calling them . The thing makes so much noise now that the neighbors can hear it!!! The guys were nice because they knew they missed up my washer and then told me not to use them tried to get me to pay almost $900 to fix . Total scam. I was robbed . I had to go same day and buy a new washer . I paid them as agreed $129 to come out and was promised that everything was gonna be left as found and that they were o

Great service, friendly and paid attention to detail didn’t leave anything messy cleaned up behind hisself

I am very satisfied with the job the technician did. He's very knowledgeable about appliances and took the time to answer our questions and explained everything about how the machine works so that we understood why the repair parts were needed. He was not in a rush to get in and out fast. That impressed me. I would recommend him and the service company for any appliance service needs.