Sears Appliance Repair

Service tech Laver was great! Helped in every way possible. 4 stars due to sears customer service. Parts were supposed to be ordered prior to the first visit. They never were, creating a second visit and wasting the tech’s & my time. Second visit the incorrect part was ordered thus creating a third visit. The third visit my oven glass was fully repaired. Communication from sears could be much improved. Makes me hesitant to keep the home repair program i signed up for if it will take multiple visits each time.

He completely suck ….hes been there several times making major mistakes even turning my laundry room literally to a sauna he left some things unattached and is clearly figuring it out as he goes . No way he’s capable of doing this kind of work . I’m beyond disappointed and it left my laundry room dirty. Very disappointing !!!

The technician seemed Honest, Professional, and Respectful—Highly Recommend I recently had the pleasure of working with Sean on my HVAC system, and I couldn’t be more grateful for his professionalism and integrity. From the moment he arrived, he was courteous, respectful of my time, and focused. He took the time to complete the maintenance on my HVAC without any pressure or upselling, and gave me the confidence to safely continue using my system. If you’re looking for someone who’s knowledgeable and genuinely cares about doing the job right, I highly recommend Sean and his team. I’ll definitely be calling them again for future service.

This has been the worst experience of a repair. I've ever felt, I've had them to come out at least 4 times a scheduled appointment today was the fifth time. The first time they came out and just looked at it and then had to come back then. That person said that when they came no one was home, I had been home all day. The garage door was open the front. Door was open with the stomp. Door again, I had to reschedule again. That person came out, did what they had to do. And it still was not fix. Today was the end of everything. The technician. Mission again said he came out at 2:58. I was home all day with the garage. Door open and the front door opened with the stomach. Door this is ridiculous. I've paid my money of 600 and more dollars. No result have been. You cannot get a live person on th

CHW chose Sears sent Shawn to diagnose my American Standard. He diagnosed thecissues ,ordered parts , kept me informed thru emails ,phone calls and resolved the issued. All highly praise for SBlount on professionalism, knowledge,expertise and fast service. Thanks