Sears Appliance Repair

My technician showed up on time. He was very friendly and pleasant to work with. He explained everything he was doing. I hope the next time I need service he will be back.

Tommy has tried everything during several visits to try and correct the issue but after everything has been replaced, some parts twice, he has helped us to obtain a new refrigerator. We are now waiting to hear how much so we can look for a replacement.

Horrible experience Technician was rude and very unprofessional. His remarks were degrading and on called for. Never want to see him again ; on any of my future service calls.

Although Andrew could not fix our stove( circuit board no longer available), stove dated from 2004, was a great experience! Very courteous, friendly and his time announcements for when he would arrive were right on. Nice guy, very professional. Maybe he can fix my next appliance- not his fault! Bill

The gentlemen they sent was wonderful and very courteous. However Sears has lost my business. Last time I had a service call I had two appliances worked on for comparatively same work, grand total bill was a little over $300. This call, for something as simple as replacing a heating element = $500! Replacing the dryer with the exact model is $500.