Sears Appliance Repair

The technician (Austin) was very friendly and he quickly identified the reason why our dryer was not functioning. He was able to fix the issue in about 15 minutes. He provided us excellent service. Yeah, is that good?

Lawson is a very nice gentleman however he needs to expedite his work to supervisors much sooner to gain efficiency in order to relieve his customers of elemental discomforts when their home isn’t working accordingly. He needs to cut down on his returns and install/uninstall times by half. More expert training would serve him to become very efficient and sufficient in his field as he is a good fit for his position. I would live to see him be supported by Sears with proper education and training in his endeavors. Blessings to you Lawson.

Technician was friendly, knowledgeable and efficient. He worked diligently to resolve my issue.

Two other technicians came sentí by American home shield prior to sears and both said the compressor of my refrigerator was out. The sears tech was assigned for the repair and he determined it was the seal he “fixed that” and needless to say my refrigerator is still not working

Assessed where the annoying noise was coming from through focused listening and observing, and then, hopefully, fixed the root cause of the problem. He knew his stuff and was very professional. Maybe now we can have friends and family over to our home for Christmas