Serrano's Heating & Cooling LLC

Need to replace my mini-split and was able to get a TEP rebate plus a very reasonable price. Family owned business. Professional, friendly and understood the product needed. I Highly recommend Serrano's!! Roman and Noe' did a fabulous job with installation. Very friendly and timely and knowledgeable!!

The guys came out to help with my mini split. I somehow got a crack in the condensate collection tray inside the unit. Unit still works fine, just leaks condensate water out the bottom into the house…so… They removed the cover of the unit and loosened one side to get full access to the condensate tray and the crack. Will use G-Flex 650 liquid epoxy “specifically” with a flex tube applicator and syringe to apply to the crack in restricted space. Then, after water test, put it back together. The guys were on time, polite, clean, patient and efficient with their time. I recommend. I attached a picture of the crack they discovered. Just the little extra time they took to get into the unit for more discovery paid off.

I can't say enough good things about the owner and his crew. Professional, courteous, kind, understanding, generous, selflessness, outstanding gentleman. I have never felt more faith and trust in any company or their repairmen than I do with Roman and his crew. They have always answered the call and saved us from this Arizona heat. Not only us, but my mother as well. They installed a whole new system for her and have kept up with it to make sure it works correctly. Such good people. They will have us as customers and friends for life. Thank you and God bless you!

I called Serranos after another HVAC company tried to gouge me on freon to recharge my AC. I could tell they were a class act organization from the first call. I spoke to Roman who was very nice and gave me a quote over the phone on the freon. When Avrie came out the following morning, he explained that the freon would likely only last a day – if that. I knew my 33 year old AC needed to be replaced. I asked him to get me a bid to replace it, but I wanted to change the type of system I had. He quoted a price, and I accepted. After the unit I wanted was delivered and, on the roof, Roman called to tell me I would be better off going a different direction. He was right. They swapped the units with no additional cost to me. They sold me a better unit at the same price. Roman and Avri

Thank you very much to Serrano Heating and Air. If you join their club, it's a 15% discount on their services. The club price includes twice a year inspection and service to your HVAC unit. The owner is very flexible and will work with you for service. I needed a refrigerant top off and it was less than half of what another Company's technician tried to charge. This is a very honest and fair company with their pricing! They also did NOT charge a service charge to top off my refrigerant.