Service Partners

This place charges a 25% restocked fee! 5-10% I can understand. Talk about taking advantage of customers. They are neither service oriented nor partners with horrible policies like this.

The representative gave me the wrong dimensions for facing rolls. I didn’t realize it until I got home. Then they charged me a 25% restocking fee. The company behaved like it was a huge inconvenience to return a product (nearly every person in the office was involved). I do not recommend this business. So much for trying to support small businesses and not corporations.

Good place to go! They are fairly priced, polite, and the staff is very helpful. Josiah, Juan, and Paula are on top of things and are quick to have your stuff ready for you. They go above and beyond their job duties to make you happy. Definitely will keep going here with that staff to help me.

Excellent service and wonderfully helpful people.

"Committed to Service" their website says. Talked to the sales person about getting some product from them and was told it was in the Eugene store and would be brought up the next week. Left my name and number to be called when it was available. Had to call them the next week only to find out the product had been sold in Eugene before it could be brought north. No call, no apologies, and no business from me. Disappointing commitment to service.