Service Pros Inc - Horn Lake

Great clean work from Service Pros inc . Very professional. They will do all my work from now on . Thank you Dennis

Service Pros Inc. is a total scam. They replaced my slab coil and condenser, only to leave the system leaking refrigerant everywhere, rendering my AC useless. When I demanded they fix their incompetent work, they flat-out refused, hiding behind their laughable 30-day warranty. No accountability, no skill, just a trail of broken promises and a butchered job. Their technicians are clueless, and their customer service is a disgrace. Steer clear of Service Pros Inc. unless you want to flush your money down the drain on a leaking, broken AC.

I own a shopping center in Southaven and they provide excellent and efficient services for all of my needs.

Service Pros came out for my warranty job on my Water Heater. They fixed the issue timely and I had very little non covered cost .

For warranty work they will rip you off. Our heating unit upstairs would not come on. American Warranty sent us to Service Pros Inc. They came out quickly and determined that the heater needed to be replaced. The technician was very courteous and professional. So far so good. They ordered another unit and we called back a couple days later to schedule the install day. Everything was great until they explained that there would be "modifications" needed that were not covered with the warranty. I asked how much and was told $900. So, I asked for a breakdown of what those costs covered. This is what I was told - $200 for gas line modification, $150 for drain line modification, $250 for the vent pipe, and $300 for sheet metal. When they arrived, they demanded that they be paid in full