ServiceMaster of Anchorage

I highly recommend Service Master of Anchorage. I had a plumbing leak which caused significant damage. The assessor came right away to assess the damages. They provided an estimate and Im thankful that I went with them for the water mitigation and reconstructive work. They have a excellent team who completed the work seamlessly. Roy, Thai and Brett along with 2 young workers were professional, knowledgeable and got the job done quickly.

They did not come out and do my emergency dried out. They came out and took pictures. When I asked for a quote they didn’t give it to me, they stated they deals with the insurance companies directly. When they found out the insurance company wouldn’t cover my claim, I NEVER received a phone call from them letting me know they would not do my home. They charged my insurance company almost $300 for coming out taking pictures…. Which I sent my insurance company pictures as well. I will NOT recommend this company!!! Communication is so important and this company communication is poor!!! As of today I still haven’t heard back from them!!! Again they DID NOT assist me with NO help at all!!!!!!!!

Very very professional from start to finish! I was kept informed in all aspects of the project, there were some delays but ServiceMaster was right on it for every detail. I will have them back every time!!!

Roy and his crew at Service Master did an exceptional job dealing with damage to our house. They were quick to respond to our emergency, knowledgeable, and honest. They worked well with our home insurance company, providing all details needed for the claim. They were available whenever we had questions and got back to us right away. We felt that they took exceptional care to clean up our home when cleaning up a water leak. They will be my first call if something like this happens again.

Service Master of Anchorage will be my go-to cleaning service for years to come. They are professional, friendly, and great at what they do. I had a sanitizing job that needed to be completed for the safety of our employees and the readiness for our equipment to support our customers. It was very short notice, and these guys took care of us without hesitation. A special thanks to Roy and Malina. These two responded immediately and produced excellent service.