ServiceMaster of Portland

Nightmare experience working with Darwin from restoration and Jim the CEO. Even State Farm was baffled with how badly our project has been bungled and how poor and dishonest the communication is. In my opinion, do NOT trust your large project with this ServiceMaster location - they have shown a complete lack of transparency, an inability to communicate honestly and factually with clients,l and each other, and will make their inability to properly manage their time and manage their subcontractors YOUR problem. The general contractor Darwin will RARELY be on site, you'll never know which subcontractors will be on site, or what they'll be doing, or IF they'll even show up as promised (and God forbid you deign to ask who will be in your home and when you will need to put the pets away for th

I'm eternally grateful to Blake and James from ServiceMaster of Portland who quickly came out after my cats opened a faucet and flooded my finished basement. Even though I'd already removed the inch or so of water that accumulated on an approximate 10x10' space with my wet vac and towel dried everything I was SHOCKED to see the damage. After arriving and securing consent they immediately started pulling up the vinyl plank flooring which revealed how much water the padding underneath absorbed. The water traveled across the entire family room, under a wall into my home office on the other side, into the laundry room, and slightly into a bedroom. All in all, about 600 sq. ft. of flooring was ruined along with a bit of drywall. If they hadn't been so quick and thorough, I know the damage would

ServiceMaster of Portland did great work for us during a recent flood from a burst supply hose. They mitigated water & mold. Removed walls & ceilings, and stored our belongings. They were very professional, tidy, and friendly.

ServiceMaster was outstanding to work with during our remediation. They clearly explained each step of the process, kept us informed on next steps, and went out of their way to minimize disruption to our home. They even returned to pick up missed items without any hassle. Their professionalism and care made a stressful situation much easier to navigate.

We had about 3" of sewer water back-up unto the bathroom, kitchen and bedroom. Servicemaster arrived quickly to do the initial drying of those rooms with gigantic fans and heaters. Their prompt, professional attention was greatly appreciated.