ServiceMaster Restoration by Cadiente

Gut-wrenching. Hired Cadiente to rebuild home after experiencing significant water damage from failed pipe. Compassionate presentation from Cadiente followed by broken commitments. Home 13% complete after 7 months. Often no subs showed up for weeks. Some subs walked off job stating they were not getting paid. To date have not received refund for remaining up front money owed after we terminated relationship.Recently received a lien in mail from sub who indicates he was not paid by Cadiente. Assigned Cadiente project manager recently left after short stint. He appeared to be very uncomfortable with company business practices.

I can’t say enough about Service Masters by Cadiente. We had a large 30’ pine tree fall on our home creating extensive and costly damage. I was not too worried as we have home owners insurance so I assumed I would simply pay my small deductible and move in with my life…I couldn’t have been more wrong. The insurance adjuster offered us only 25% of what the actual costs were to fix the property. This is when a friend referred me to Service Masters. Steve Kerns came to our home and demanded a follow up meeting on-site with the insurance adjuster actually educating him on his policy. Since we live in a custom home the like for like repair was challenging. The insurance company only wanted to fix the damaged part of the roof leaving the front of our million dollar home with mismatched tiles. In

Been begging for an estimate for several weeks now to get sandbags off of my roof. Molly keeps kicking me down the road… Found another company to do the work. Oh, and the guys who installed my tarps and sandbags stuffed trash down my toilet vent pipes when they were on the roof. It was a Water bottle and the packaging for the tarps. Dont use them!

Do not use them ! They were hired in March 2025 and I still don’t have a working kitchen and my furniture is being held hostage because they won’t deliver till balance is paid. I would have no problem, IF THE WORK WAS FIXED! Communication is less than poor.

They were extremely responsive and quick in getting to my home to figure out where the leak was coming from. It was all figured out within a short amount of time. All dried out and back to normal. Thanks!