ServiceMaster Restore by David

On January 31, 2026, on a frigid morning in Donelson, Tennessee, the mitigation company Servicemaster, led by Crew Chief Zion Johnson, came out and removed the fiberglass blown in insulation, and two layers of drywall ceiling with a layer of radiant heat wiring that had long ago been disconnected, that had all come crashing down right in front of me, during late Sunday night; in my living room. The crew were fast, efficient, hardworking, and professional as they did the entire job quickly. They also put up plastic sheeting to stop the frigid air coming down through the open roof trusses from the ridge roof vents. And this was on a Saturday! They will come back next week, and do more cleaning, so the insurance adjuster can make an inspection. Thanks, gentlemen, from Servicemaster, for a job

Andre did an amazing job with the remediation at my parents’ house. I run my own construction company and rarely meet guys with his level of excellence. He was prompt, timely, courteous, and communicative. His work was also clean and efficient. The job site stayed tidy and his dust protection was next level. Charlotte setup the remediation process for us, and she was also a joy to work with. All of this meant the world to us because my mom’s health was ailing, and she was just starting chemo. We didn’t need one more headache on top of everything else. To the contrary, the experience was effortless. I’d recommend them to anyone.

I cannot say enough great things about Tra Lewis, Project Manager. When we experienced a water Damage at our home, Tra showed up at midnight to take care of the issue without hesitation. From the moment he arrived until the job was completed, we knew we were in good hands. The quality of his work was outstanding, his response time was impressive, and his communication throughout the entire process gave us complete confidence. He explained everything clearly and handled the situation with professionalism and efficiency. I would highly recommend and strongly encourage anyone in need of home services to call Tra Lewis. You can trust that the job will be done right

After the 2026 Ice-pocolypse, we discovered water seeping up through our wood floors due to a frozen, damaged pipe. The ServiceMaster team, led by Tra Lewis, was prompt, helpful and very thorough in demolishing and drying our floors, clearing any current or potential damage below, and communicating a sound plan every step of the way. Tra was incredibly helpful and meticulous in executing the plan and communicating any needs, what's upcoming, and timelines to completion so that we could plan our days accordingly--which is incredibly helpful for our busy lives. I would highly recommend them.

In the midst of the ice storm my client needed help immediately and Service Master Restoration by David was there! The attention to detail, professionalism and prompt response gave us all peace of mind. A special thanks you to Charlotte Grace and Andre’ for answering every question with patience, for clear direction on next steps and an honest assessment of where things stand. As a realtor I will definitely be using them again and recommending them to my clients.